Chryssie Swarbrick, Author at SmartCompany

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Frankly Speaking: After 473 days, we are ready to open our cafe

Chryssie Swarbrick, owner of Two Franks, shares the events of the day before the opening of the cafe.

Frankly Speaking name commercial lease hospitality coffee council permits small business branding hiring cafe

Frankly Speaking: Building a band of baristas taught us valuable hiring lessons

Having now gone through a few weeks of interviews and settling on a final team of baristas, the Two Franks owner has a few lessons for hiring in the future.

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Frankly Speaking: Using Marketplace finds and bringing our branding to life on a limited budget

After a year of living life with our piecemeal Two Franks designs, this new branding is a breath of fresh air.

Frankly Speaking name commercial lease hospitality coffee council permits small business branding hiring cafe

Frankly Speaking: After launch day setbacks, a pop-up keeps us afloat

When small businesses work together and support each other, incredible things can happen.

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Frankly Speaking: We’re running out of money. What do we do?

Two Franks is still some weeks away from opening, but the bills are piling up. How can the owners get some money through the doors?

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Frankly Speaking: The importance of community when building a small business

While you can’t please everyone, Chryssie Swarbrick says she is trying to create a small business that responds to a very specific corner of Melbourne.

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Frankly Speaking: Five things I’d do differently if I was starting my small business now, with what I’ve learnt

Don’t make the same mistakes we have — get your business off to a flying start, says Chryssie Swarbrick.

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Frankly Speaking: How choosing a coffee supplier taught me some valuable business lessons

Chryssie Swarbrick had reached one of the most critical points in her cafe career in the coffee capital of Australia: who to choose to supply the coffee.

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Frankly Speaking: The perils of council permits when opening a small business

The simple words “council permits” are enough to strike fear into the hearts of any small business owner.

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Frankly Speaking: How much would you pay for a cup of coffee?

What is it that convinces customers to part with $6.20 on a coffee each day? As with anything, the cost has to be justified to get that tap of the bank card.

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Frankly Speaking: The art of small business hospitality

In this instalment of Frankly Speaking, Chryssie Swarbrick describes what she wants customers to experience when they visit her new cafe.

Frankly Speaking name commercial lease hospitality coffee council permits small business branding hiring cafe

Frankly Speaking: How to secure the commercial lease of your dreams

In the third instalment of her weekly column, small business owner Chryssie Swarbrick explains the process behind securing the lease for her new cafe.

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